The Audio Visual Specialist

Here when you need us 24/7

Delivering excellence on time...
every time

  Terms & Conditions

Definitions
a) Audio Visual Equipment (A.V.E.) is an associated company of Tony
Sykes Sound Ltd.
b) Client - Private individual or the company on who's behalf their representative placing confirmed orders with AVE.
c) Contract is defined as a purchase order issued to A.V.E by the Client.

Terms & Conditions continued...

1. Equipment of what so ever nature left in a venue is solely the responsibility of the client who signed the delivery sheet. The client will be totally responsible for any loss or damage how so ever caused from the moment of signing the delivery sheet until a representative of A.V.E. staff arrives to take the equipment away.

2. The Client is solely responsibility for making sure that any equipment that is left in a venue over night that is on hire from A.V.E. is secured in a locked room.

3. The Client will be charged a daily hire charge for any mislaid equipment. This charge will continue until such time as the Client returns the equipment in the condition it was originally signed for or the cost of replacement at full retail price plus carriage and VAT is paid to A.V.E. The company . will also pass on to the Client any cross hire charges incurred in order to continue our business. Charges for any losses how so ever caused will be bourn by the client and must be paid in full within 5 working days of the date on the bill.

4. It is the client’s responsibility to ensure they understand the operation of the equipment and any health and safety issues regarding its safe use. The cost of repair or replacement of any equipment damaged by incorrect operation or misuse of equipment will be billed to the client as above.

5. The client must provide A.V.E. with a full brief of equipment required, this is to include full layout plans and to clearly mark the position of power outlets within the room.

6. Other than pre-established credit accounts all orders will require a 50% non-refundable deposit at the time of placing the order. The invoices for the balance must be paid with cleared funds seven working days prior to the event unless A.V.E have agreed credit terms. If funds are not cleared seven days prior to the event the contract will be treated as breached by the client and full charges in receipt of lost revenue from the equipment will be due forthwith.

7. All payments should be made payable to Tony Sykes Sound Ltd.

8. A.V.E takes no responsibility for orders received late from the client resulting in the event the equipment was intended for not starting or finishing on the planned times.

9. Without prejudice to any other rights of A.V.E. if the Customer fails to pay the invoice price by the due date the Client shall pay interest on any overdue amount from the date on which payment was due to the date of actual payment (whether before or after judgment) on a daily basis at a rate of 5% p.a. over the base rate from time to time quoted by Royal Bank of Scotland and reimburse A.V.E. all costs and expenses (Including legal costs) incurred in the collection of any overdue amount.

10. These terms and conditions come into effect as soon as an order is placed with A.V.E. and we formally bring notice that once orders are signed these terms and conditions are binding.

11. All orders have to be supplied in the form of a purchase order on company letter headed stationary. A.V.E. will accept verbal orders for equipment outside of normal office hours without out a purchase order on the understanding the Client must issue an authorised purchase order to A.V.E. on the next working day and further accepts an invoice will be raised against the Client for any such verbal orders. ALL equipment ordered and delivered to site will be charged and no cancellations of individual pieces of equipment once delivered will be allowed under any circumstances.

12. Extra equipment or services requested that are not on the issued purchase order will be supplied and invoiced separately.

13. A.V.E. accepts no responsibly for the correct functioning of the Clients media and presentations on any of our computers.

14. A.V.E reserve the right to amended product descriptions and pricing at their discretion without prior notice.

15. Delivery mileage will be charged @ 40p plus vat per mile.

16. It is to be understood that it is the clients responsibility to arrange adequate loading and unloading facilities, arrange the times of access and in the case of long set up times the production crew have access to refreshments and in the case of sleepovers the client will pay for accommodation and food in its entirety.

17. Set up charges may apply @ the discretion of A.V.E. and will be charged for @ the current company labour rates.

18. All equipment on hire from A.V.E.must be ready to collect at the designated time on AVE delivery / collection documentation. If equipment is not ready for collection a further days hire will be charged and a mileage charge will be implemented by A.V.E.

19. All orders that are placed late and are in transportation will be charged for in full also a carriage charge will be maid to the client regardless of the order being cancelled on route.

EMAIL: tony@audio-visual-equipment.co.uk      TELEPHONE: +44 (0) 1977 793222       FAX: +44 (0) 1977 793366     

terms & conditions